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Know About Childline: Child Abuse Prevention Hotline


Everyone needs to know about Childline, a child abuse hotline dedicated to the prevention of child abuse. In Pennsylvania, the ChildLine and Abuse Registry Intake Unit: 800-932-0313 (TDD: 866-872-1677). Nationally, the Childhelp National Child Abuse Holtline: 800-4-A-CHILD (800-422-4453); both accepting calls 24 hours a day, seven days a week.

PA Childline website: www.dhs.pa.gov/citizens/childwelfareservices/calltoreportchildabuse states:

“Each call is answered by a trained intake specialist who will interview the caller to determine the most appropriate course of action. Actions include forwarding a report to a county agency for investigation as a child abuse or general protective services, forwarding a report directly to law enforcement officials or refer the caller to local social services (such as counseling, financial aid. And legal services).

The Childhelp National Child Abuse Hotline website [www.childhelp.org/hotline ] instructs to call if you:

  • Need help and want to talk to a counselor.
  • Are in physical or emotional crisis and need support and encouragement.
  • Need to be connected to the best possible resources in your area.
  • Have questions about the signs of child abuse.
  • Need to find out how to report known or suspected abuse.
  • Have questions about the reporting process and what you might expect through the process.
  • Want to learn about Childhelp programs that will address you or your child’s needs.
  • Want to learn about resources available to parents, grandparents and caregivers.
  • Need emotional support as a survivor of abuse.
  • Want a referral to an agency, counseling or other services near where you live.
  • Want literature mailed to you. (Allow two weeks for delivery via the U.S. Postal Service.)
  • Want information on how to make a donation to Childhelp.
  • Childhelp crisis counselors cannot come to the home where the abuse is happening and take away the child or teen who is in danger of being hurt and put them in a new home.
  • The Childhelp Hotline crisis counselors can’t make the child abuse report for you, but we are here to help you through it.

“Childhelp counselors can assist you by providing options based on the situation you describe. They cannot tell you what to do or guarantee that a specific outcome will occur.”

Childline, state and national, provides an invaluable resource for information and assistance in dealing with suspected or certain child abuse, physical, emotional, sexual. Have a question, call them! Calling them commits you to nothing. They will answer your questions, direct you to other resources, and/or guide you through the process to report abuse. Personally, when addressing a concern, problem, or question I have, I find it most helpful to “think out loud” with someone who I believe knows stuff about the concern, problem, or question I have. Childline knows stuff!!

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